Frequently asked questions
Below are the most common questions we get asked about Padprop, but if you have another question we haven't answered here please use the form to the right to email us and we will be in touch as soon as possible.
Is Padprop compatable with iPad 3?
We have two versions of Padprop available. Padprop 1 for the iPad 1 and Padprop 2 for the iPad 2 and the new iPad 3.
Does Padprop work with other shells, skins or cases?
Padprop has been designed to fit the iPad as snugly as possible, which allows it to be so secure yet adjustable.
Because of the need for the tight grip, Padprop does not work with shells, skins or cases. Padprop does work perfectly with screen protectors and the Zagg® InvisibleSHIELD™.
Because of the need for the tight grip, Padprop does not work with shells, skins or cases. Padprop does work perfectly with screen protectors and the Zagg® InvisibleSHIELD™.
Will Padprop mark my iPad?
Absolutely not. Padprop is made for a soft, but firm foam. Ensuring no marks or scuffs are left on your lovely shiny screen.
How adjustable is Padprops viewing angle?
Padprop is fully adjustable from 85 degrees all the way down to 30 degrees, so you can get the exact viewing angle you need for the situation.
How much does Padprop weigh?
Padprop comes in at a feather-weight 50 grammes, which is equivalent to a large pack of crisps.
How big is Padprop?
Padprop measures 280 mm wide by 140 mm high and 25 mm thick. At an angle it takes up a slightly bigger footprint than the iPad, ensuring it fits well in your bag.
How do I clean Padprop?
Padprop is waterproof, so simply clean with a damp cloth and dry before using. Please don't use any chemical cleaning products on Padprop as this may damage or change the colour of the foam.
What headphones fit in Padprops storage ring?
Because there are hundreds of different shaped and sized headphones, we chose to design Padprops headphone storage ring around Apples standard iPod headphones. Other headphones may fit, but not all brands/models work.
How long will delivery take?
As soon as your order is received we will prepare your purchase and post the next working day.
Delivery within the UK takes on average 3-4 working days, whilst delivery outside of the UK is between 7-14 working days, depending on the location.
Delivery within the UK takes on average 3-4 working days, whilst delivery outside of the UK is between 7-14 working days, depending on the location.
Do you ship internationally?
We ship Padprop all over the world. When placing your order simply choose your country from the drop down menu. If your country isn't listed please drop us an email at orders@padprop.co.uk and we will add it to the list of destinations.
Delivery costs vary depending on the location. For UK orders P&P is FREE, European P&P is £2.99 and Worldwide P&P is £3.99. If you order more than one Padprop a discount of £1 is automatically applied for each additional Padprop.
Delivery costs vary depending on the location. For UK orders P&P is FREE, European P&P is £2.99 and Worldwide P&P is £3.99. If you order more than one Padprop a discount of £1 is automatically applied for each additional Padprop.
Do you offer refunds?
We are happy to offer a full refund if you have purchased a Padprop. We do ask that you send the Padprop back to us in the original, unopened packaging. We cannot offer a refund on the postage paid, only the amount for the Padprops purchased.
Please supply your transaction number so that we can trace your order as quickly as possible.
Please supply your transaction number so that we can trace your order as quickly as possible.
Damaged or faulty Padprops
If, in the unlikely event that your Padprop arrives to you damaged, or if it breaks within 12 months of your purchase, please contact us straight away on orders@padprop.co.uk quoting either your name or transaction number and we will replace the Padprop at no cost to you.
We do ask that you return the damaged / faulty Paprop to us and we will refund you the cost of postage.
We do ask that you return the damaged / faulty Paprop to us and we will refund you the cost of postage.
